No matter your business, at some point someone is going to say no to you. No, they don’t want your product. No they don’t want to join your opportunity. No, the solution you have suggested is not acceptable.
Rejection happens and it’s up to you to deal with it professionally. While you may not be able to help this person, you don’t want to leave them with a negative feeling about you, your business or how you run your business.
If someone doesn’t want your product or services, remember that you can’t be the perfect fit for everyone. There are few things in this world that everyone needs, and even then you will find a wide range of opinions on exactly what people want. Ever try to get a group of friends to agree on a pizza?
Even though just about everyone says they need more money, not everyone is willing to do the same things to earn it. That’s why so many people will not be interested in your home business opportunity if you try to recruit them. It might not be the kind of thing they’re interested in selling, or they might not want a home business or maybe they just don’t really understand the opportunity. However, you have to know when it’s time to take no for an answer.
If you recruit someone into your business opportunity, do you really want someone who isn’t going to go anywhere with it anyhow? They’ll waste your time and energies. You’re better off working with the people who really do want to be able to earn money from home, whether it be a little or a lot.
Then there’s the time when you just can’t satisfy an upset customer. Perhaps something beyond your control went wrong, and you haven’t been able to fix it. Such is life. At that point it’s up to you to figure out what you need to do about it. Sometimes it’s as extreme as refunding the entire purchase and refusing more help. Other times all you have to do is really listen to figure out an acceptable solution. If a customer is rejecting your solutions, make sure you understand what it is that they really want from you.
You aren’t always going to understand why someone rejects what you have to offer. Maybe they keep admiring what you do, love what you sell, but when the time comes they just don’t want to join the opportunity. Or they join and do nothing with it.
Never take the rejection personally, and try not to show your frustration. It’s hard being told no when you know that you have the perfect solution, but such is business. Be prepared to be there if the opportunity to help arises again and keep those lines of communication open.
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